Privacy Policy

1. Who We Are

Hazard Clean Team ("we", "us", "our") provides specialist biohazard and hazardous cleaning services. Our contact details are: email quotes@hazardcleanteam.uk, telephone 0191 666 9820.

2. What Data We Collect

We may collect the following personal data when you contact us or submit an enquiry:

• Your name and contact details (email address, phone number)
• Details of the service you are enquiring about
• Any other information you choose to provide in a message

We do not collect payment card details through this website.

3. How We Use Your Data

We use the information you provide solely to respond to your enquiry and to deliver the services you request. We do not sell, share or rent your personal data to third parties for marketing purposes.

4. Cookies

This website uses only essential session cookies required to protect contact form submissions from abuse (CSRF protection). No tracking or advertising cookies are set. No third-party analytics are loaded.

5. Data Retention

Enquiry data received by email is retained for a maximum of 12 months from the date of receipt, after which it is permanently deleted. We retain only what is necessary for the purpose it was collected.

6. Your Rights Under UK GDPR

Under UK data protection law you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data where there is no lawful basis for continued processing
• Object to processing or request restriction of processing
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at quotes@hazardcleanteam.uk.

7. Data Security

We take reasonable technical measures to protect personal data transmitted through this website, including form security controls and encrypted email transmission. However, no internet transmission is completely secure.

8. Changes to This Policy

We may update this policy from time to time. The current version will always be available at this URL with the date of last update shown above.